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Responsible Gaming

Responsible gaming at Olymp on the official website ollymp.casino means treating online casino play as entertainment, not as a way to make money, pay debts, or solve financial problems. Gambling always involves financial risk, and you should never wager more than you can comfortably afford to lose.

This page explains practical tools, limits, and support resources that help you stay in control. It also describes how Olymp seeks to align with recognised UK responsible gambling standards, even though it is not licensed by the UK Gambling Commission and operates for UK players from Curaçao under licence number 8048/JAZ (Curaçao eGaming, Antillephone N.V. sub-licence, verified as active as of January 2025).

Because Olymp is a grey-market operator for UK residents, you do not receive the same regulatory protections you would have with a UK Gambling Commission-licensed site (for example, you cannot use IBAS and national self-exclusion schemes such as GamStop do not apply directly to this casino). For this reason, it is especially important that you use the internal tools and external support services described below.

Olymp, operated from Willemstad, Curaçao (no registered office in the UK), commits to supporting players with information, risk-management tools, self-exclusion options and signposting to professional help. This page is for information only and does not replace the Terms & Conditions or your own responsibility to gamble safely.

Risk Awareness

Gambling should be a leisure activity. For some people, however, it can become harmful and lead to financial, emotional, or social problems. Because Olymp serves UK players without UKGC supervision, early recognition of risk is critical. If you recognise several of the signs below, you should act immediately by using limits, self-exclusion tools and external help.

Common Warning Signs

  • Increased frequency and stakes: You are playing more often, for longer sessions, or with higher bets than you originally planned.
  • Thinking about gambling outside play: You frequently think about ollymp.casino when at work, at school, or with family, or plan how to fund your next session.
  • Chasing losses: You feel compelled to keep playing in order to recover money you have lost, rather than accepting those losses.
  • Spending beyond your budget: You deposit money needed for rent, bills, food, credit payments, or other essentials.
  • Borrowing or selling items: You borrow from friends or family, take out credit, or sell possessions to fund gambling.
  • Hiding behaviour: You lie about how often you play, how much you spend, or you delete browser history and bank notifications.
  • Emotional impact: You feel guilt, shame, anxiety, irritability, or depression linked to your play; mood strongly depends on wins or losses.
  • Neglecting responsibilities: You miss work, studies, family commitments, or social activities because of gambling.

Quick Self-Assessment Questions

Consider the following statements in relation to your recent behaviour on Olymp via ollymp.casino. Answer "yes" or "no" to each:

  • Q1: Do I gamble with money that I need for regular living expenses (rent, utilities, food, transport, debts)?
  • Q2: Have I tried to win back money I lost by continuing to play longer or by increasing my stakes?
  • Q3: Do I feel restless, irritable, or low when I try to cut down or stop gambling, even for a short period?
  • Q4: Have I hidden my gambling activity, deposits, or losses from people close to me?
  • Q5: Have I borrowed money, used credit, or sold possessions in order to keep gambling?
  • Q6: Has gambling caused arguments, problems at work, study issues, or difficulties in relationships?
  • Q7: Do I see gambling as a way to solve my financial problems or to "fix" my situation?

If you answered "yes" to one or more of these questions, you may be at risk of gambling harm. If you answered "yes" to several, you should strongly consider using the limits and self-exclusion tools provided by Olymp, and contact professional support services listed in the Support Resources section.

Limits & Tools

Olymp recommends that all players set clear financial and time boundaries before playing on ollymp.casino. As a Curaçao-licensed operator (licence 8048/JAZ, verified January 2025), its internal tools are particularly important for UK players, as they cannot rely on UKGC-mandated protections or national schemes such as GamStop for this site.

Deposit Limits (Daily, Weekly, Monthly)

To prevent overspending, you can set personal deposit limits that apply to your Olymp account on ollymp.casino. Interface labels may vary slightly over time, but the general process is:

  1. Access your account: Log in to ollymp.casino and open your profile or account menu (often labelled "My Account" or similar).
  2. Open the limits section: Navigate to the "Responsible Gaming", "Limits" or "Player Protection" area.
  3. Choose limit type: Select "Deposit Limits" and then pick the period you want to control: daily, weekly, and/or monthly.
  4. Enter your maximum amounts: For each period you choose, type the maximum amount you are prepared to deposit. For example:
    • Daily limit: £20
    • Weekly limit: £60
    • Monthly limit: £200
  5. Confirm and save: Review the numbers carefully, confirm the change, and wait for the on-screen confirmation message.

Reductions to limits usually take effect immediately, while increases may be subject to a cooling-off period for your protection. Once you reach your limit for a period, further deposits will be blocked until the next relevant period begins.

Time Limits and Session Timers

Managing how long you play is as important as managing how much you spend. Where available in your Olymp account on ollymp.casino, you can use time-based tools such as:

  • Session timers: Set a maximum session length (for example, 30, 60, or 90 minutes). When this time expires, you will receive a reminder or be logged out, depending on the configuration.
  • Reality checks: Receive periodic on-screen messages (for example every 20 or 30 minutes) showing how long you have been playing and your net result (wins/losses) in that period.

To enable these, go to "Responsible Gaming" or "Session Settings" in your account and select your preferred reminder intervals and maximum session length. If a message suggests that you are playing for longer than planned, you should log out and take a break.

Short Breaks ("Time-Out" for 24-72 Hours)

If you feel that your play is becoming too intense but you are not ready for long-term self-exclusion, you can take a short "Time-Out" from Olymp on ollymp.casino:

  1. Log in and open Responsible Gaming: Access your account and go to the "Responsible Gaming" or "Self-Exclusion / Time-Out" area.
  2. Select Time-Out: Choose the "Time-Out" or "Short Break" option rather than long-term self-exclusion.
  3. Choose duration: Pick a period such as 24, 48, or 72 hours. Consider choosing the longer option if you are unsure.
  4. Confirm your decision: Read the explanation of the consequences (temporary suspension of access and deposits) and confirm. A confirmation message or email should be generated.

During the Time-Out, you will not be able to log in or deposit. This is an internal tool of Olymp and does not apply to other operators. For broader protection across UK-licensed sites, you should consider registering with national schemes such as GamStop (see Support Resources), bearing in mind that Olymp is not part of GamStop because it is licensed in Curaçao and not by the UKGC.

Self-Exclusion

Self-exclusion is an important step if you feel that you can no longer control your gambling, or if tools such as limits and Time-Outs are not sufficient. Because Olymp is not regulated by the UK Gambling Commission, its self-exclusion is internal to this operator and does not automatically apply to any other casinos or betting sites.

How to Request Temporary or Permanent Blocking

  1. Access the Self-Exclusion section: Log in to ollymp.casino, open your account menu and navigate to "Responsible Gaming" or "Self-Exclusion". If you cannot find it, contact support via live chat or email and request guidance.
  2. Choose the exclusion period: In the Self-Exclusion area, select the duration that best reflects your needs. Typical options may include:
    • 6 months
    • 1 year
    • 2-5 years
    • Lifetime (permanent exclusion)
  3. Confirm your decision: Read the information regarding consequences, including restrictions on access and withdrawals. You may be asked to actively confirm by ticking a box or re-entering your password.
  4. Submit the request: Finalise the request through the on-screen form. If necessary, also send a written request through support, clearly stating "Self-Exclusion" in the subject line.
  5. Retain confirmation: Keep copies of confirmation emails or screenshots in case you need to refer to them in future.

Consequences of Self-Exclusion

  • Account access: You will no longer be able to log in to your Olymp account on ollymp.casino for the duration of the exclusion, or permanently for lifetime exclusions.
  • New accounts: Olymp will take reasonable measures to prevent you from opening new accounts with the same personal details. However, because this is an offshore (Curaçao) licence, technical and legal limitations exist and prevention may not be absolute.
  • Deposits and play: You will not be able to deposit funds or participate in games during the self-exclusion period.
  • Existing balances and withdrawals: Any remaining real-money balance is generally subject to the casino's Terms & Conditions. In many cases, you may request withdrawal of any eligible remaining balance, but bonus funds may be forfeited. You should consult current Terms & Conditions and contact support to clarify your position. Nothing on this page guarantees that funds will be refunded if Terms & Conditions have been breached.
  • Cooling-off and re-opening: For fixed-term exclusions, your account should remain blocked until the full period has expired. Re-activation after a fixed period may require an explicit request and may be subject to a cooling-off period. Lifetime exclusions are intended to be permanent.
  • Scope of protection: This self-exclusion applies only to Olymp on ollymp.casino and other platforms operated by the same entity, as far as technically and legally feasible. It does not cover other online casinos, betting sites, or land-based venues.

Support Contacts for Self-Exclusion Requests

If you encounter difficulties when requesting self-exclusion (for example, you cannot log in), you should contact customer support through the live chat or help section on ollymp.casino, specifying that your message concerns an urgent "Self-Exclusion" request. Because Olymp is operated from Willemstad, Curaçao and has no registered office in the UK, written correspondence is generally handled electronically and not via UK postal addresses. If the response is delayed, you should stop trying to access the site and seek external support immediately.

Support Resources

Professional, confidential help is available both in the UK and internationally. Given that Olymp operates for UK players as a grey-market casino without UKGC regulation, you are strongly encouraged to use independent support organisations and national self-exclusion schemes in addition to the internal tools described on this page.

Local Support - United Kingdom

  • National Gambling Helpline (GamCare): Call 0808 8020 133 free of charge from within the UK, 24 hours a day, 7 days a week. Trained advisers provide confidential advice, emotional support, and can refer you to local treatment services. Primary language is English.
  • GamCare Online Services: Visit gamcare.org.uk for live chat, self-assessment tools, structured online courses and community forums where you can speak anonymously with others.
  • NHS Gambling Services (England and devolved nations): The NHS offers specialist problem gambling clinics and mental health support in certain regions. See the NHS website for current locations and referral procedures via your GP.
  • Samaritans (for emotional distress and crisis): If gambling issues contribute to serious distress or suicidal thoughts, contact Samaritans on 116 123 (UK and ROI, free, 24/7) or visit samaritans.org.

International Support Organisations

🏢 Organization📞 Contact🌐 Website⏰ Hours🗣️ Languages
GamCare (UK)+44 0808 8020 133gamcare.org.uk24/7English
Gambling TherapyOnline chatgamblingtherapy.org24/7Multilingual
Gamblers AnonymousLocal meetingsgamblersanonymous.orgVariesMultiple

These organisations are independent of Olymp and ollymp.casino. They provide free, confidential advice and support and can be contacted whether or not you continue to use this or any other gambling service.

National Self-Exclusion Schemes by Country

  • United Kingdom - GamStop: GamStop (gamstop.co.uk) is a free national service that allows you to self-exclude from most online gambling companies licensed by the UK Gambling Commission. Once you register and your exclusion is active, UKGC-licensed operators should block you from opening new accounts or using existing ones. Important: Olymp on ollymp.casino is not licensed by the UKGC and is not part of GamStop. Registering with GamStop will not automatically block your access to this site, but it can protect you across many other operators.
  • Spain - RGIAJ: Spain operates a national self-exclusion system known as the Registro General de Interdicciones de Acceso al Juego (RGIAJ). Registration can prevent access to licensed Spanish gambling operators. Because Olymp is licensed in Curaçao, RGIAJ does not directly cover this site, but may assist Spanish-resident players who also use locally licensed operators.

If you reside outside the UK or Spain, check with your local gambling regulator or health authority to see whether a national online self-exclusion scheme is available in your country.

Blocking Software and Device-Level Tools

In addition to the internal controls at Olymp, you may choose to use independent blocking tools that restrict access to gambling websites and apps on your devices:

  • Gamban: A paid app that blocks access to many online gambling sites and apps across devices. See gamban.com for details.
  • BetBlocker: A free application and app that allows you to block access to gambling content for chosen periods. See betblocker.org.
  • Parental controls and router settings: Many internet providers and routers allow you to block categories of websites, including gambling. Because ollymp.casino and mirror sites (such as domains similar to olymp-casino-2.com) may be blocked or mirrored at network level, always ensure you only use the official site and protect yourself from phishing or fraudulent copies.

Support for Family and Friends

Problem gambling often affects not only the player but also their family, partners and friends. Many of the organisations above, such as GamCare, Gambling Therapy and Gamblers Anonymous, provide information, forums and support specifically for affected others. You will find more tailored guidance in the "Help for Family" section below.

All reputable services highlighted here treat your information confidentially within the limits of applicable law. They may share anonymised data for research or quality purposes, but will not disclose your details to Olymp without your explicit consent.

Help for Family

If someone you care about is experiencing gambling problems related to their use of Olymp on ollymp.casino or other gambling sites, it can be difficult to know how to respond. You may feel anger, worry, mistrust, or financial pressure. It is important to protect yourself while also encouraging the person to seek help.

Talking to a Person with Gambling Problems

  • Prepare and choose the right time: Reflect on what you want to say and choose a calm, private moment. Avoid discussions during or immediately after gambling, or in the middle of a financial crisis if possible.
  • Focus on behaviour and impact, not character: Use "I" statements such as "I feel worried when..." rather than blaming language. Emphasise the consequences (financial stress, emotional strain, broken trust) rather than labelling the person.
  • Listen and acknowledge feelings: Give the person space to speak and acknowledge that gambling can be difficult to control. Avoid threats you are not prepared to carry out.
  • Encourage professional help and tools: Gently suggest contacting GamCare, Gambling Therapy, or a GP, and using tools such as limits, self-exclusion and blocking software.

Support Resources for Family Members

  • GamCare family and friends support: GamCare offers specific guidance and live chat for affected others at gamcare.org.uk, including online forums and group chats.
  • GamAnon (Gamblers Anonymous family groups): GamAnon provides meetings and support for relatives and friends. Information is available via gamblersanonymous.org (see links for family groups).
  • Gambling Therapy forums: Gambling Therapy (gamblingtherapy.org) hosts online forums and support for those affected by someone else's gambling, with multilingual support.
  • General mental health and crisis services: For severe distress, anxiety or suicidal thoughts, contact Samaritans on 116 123 (free, 24/7 in the UK and ROI), your GP, or local emergency services.

Practical Next Steps for Family Members

  • Protect your finances: Consider separating finances, limiting shared access to credit, and monitoring joint accounts. Seek independent financial advice if debts have built up.
  • Set clear boundaries: Decide what you are and are not prepared to do (for example, not lending more money to cover gambling losses) and communicate this calmly but firmly.
  • Encourage professional treatment: Suggest that the person speaks to their GP, a therapist experienced in addiction, or specialised services such as NHS problem gambling clinics where available.
  • Take care of yourself: Use support groups and counselling for yourself. Supporting someone with an addiction can be emotionally exhausting; looking after your own wellbeing is essential.

Olymp cannot provide therapy or financial advice. The operator strongly encourages family members to use independent, professionally supervised organisations and to prioritise their own safety and wellbeing.

Operator's Commitment

Olymp, operating via ollymp.casino and licensed in Curaçao under licence number 8048/JAZ (Curaçao eGaming, Antillephone N.V. sub-licence, verified as active as of January 2025), is committed to promoting safer gambling practices despite not being regulated by the UK Gambling Commission and having no registered office in the UK. The operator therefore adopts internal procedures designed to detect potential risk behaviour and to intervene where appropriate, within the technical and legal limits of its licence and applicable laws in Curaçao and the player's country of residence.

Internal Risk-Check Procedures

  • Behavioural analysis: The system may review patterns such as frequency and duration of sessions, deposit levels and changes, use of multiple payment methods, and repeated failed deposit attempts.
  • Monitoring for escalation: Sudden increases in stakes, a rapid sequence of deposits, or activity during extended overnight hours may trigger additional checks.
  • Reality checks and messaging: Players may receive on-site messages reminding them of time spent, recent net results, and available tools such as limits, Time-Out and self-exclusion.
  • Document and age verification: As an online casino accepting UK players without a local UK licence, Olymp still seeks to ensure that all users are at least 18 years old and may request identity and age verification documents.

When Support May Contact You

  • Significant risk patterns: If your play shows indicators of potential harm (for example, repeated high-value deposits in a short period or continued play after large losses), the responsible gaming team may contact you via email, in-account messages, or live chat.
  • Use of tools indicating concern: If you activate self-exclusion, request help for gambling problems, or refer to addiction in your communications, support may offer information on limits, blocking tools and external support organisations.
  • Account interventions: In some circumstances, the operator may apply restrictions to your account (such as imposing limits or closing the account) where it reasonably believes that continued play poses a serious risk of harm or where required by law or its Curaçao licence conditions.

Data Protection and Limitations

Any monitoring and contact for responsible gaming purposes involve processing of your personal data, as described in the Privacy Policy on ollymp.casino. While Olymp aims to align its practices with recognised industry standards, its obligations are determined by its Curaçao licence and applicable laws, not by the UK Gambling Commission regime. The risk procedures are supportive measures and do not guarantee that all instances of problematic gambling will be detected or prevented. You remain ultimately responsible for your gambling decisions.

Updates

The regulatory environment for online gambling, including in the United Kingdom and Curaçao, continues to evolve. Olymp may update this Responsible Gaming page to reflect changes in legal requirements, licensing conditions, internal procedures, or available tools.

How You Will Be Informed About Changes

  • On-site notifications: Material updates may be highlighted via banners or notices on ollymp.casino, particularly after you log in.
  • Email communication: Where required or appropriate, the operator may send an email to the address associated with your account, summarising significant changes to responsible gaming tools or policies.
  • Updated documents: The latest version of this page and related policies (such as the Terms & Conditions and Privacy Policy) will always be available on ollymp.casino. In case of any inconsistency, the Terms & Conditions take precedence.

This page is provided for information and does not constitute legal, financial, or therapeutic advice. For personalised advice, you should consult a qualified professional or specialist service.

Date of last update: 6 November 2025. Information about licensing (including Curaçao licence 8048/JAZ, verified as active as of January 2025) and operational structure (management from Willemstad, Curaçao; no registered office in the UK) is accurate to the best of Olymp's knowledge as of this date. Content preparation and editorial review have been overseen by the Responsible Gaming Team, with James Walker listed as the synthetic UK-style author name in the underlying profile data.

Contact & Feedback

Olymp encourages players to contact the operator if they have concerns about their gambling or suggestions to improve responsible gaming measures on ollymp.casino. Because the operator's management is based in Willemstad, Curaçao and there is no registered office in the UK, electronic communication is the primary method of contact.

Responsible Gaming Contact Channels

  • In-account support: The preferred way to contact the responsible gaming team is via the support or help section after logging in to your account on ollymp.casino. When submitting a request, select the category related to "Responsible Gaming" or clearly state this in the subject line.
  • Email: As of November 2025, the main email address and dedicated responsible gaming email for Olymp are recorded in internal data as "not specified". If an email address is provided elsewhere on ollymp.casino, you may use it for responsible gaming queries, clearly marking your message as "Responsible Gaming / Self-Exclusion".
  • Telephone: There is no dedicated responsible gaming telephone number for Olymp in the available profile data ("main_phone: not specified"). For urgent emotional or crisis support, you should contact national helplines such as Samaritans (116 123 in the UK and ROI) or the services listed in the Support Resources section.

Feedback and Self-Control Request Form

Where technically implemented on ollymp.casino, a feedback or self-control request form may be available within your account area. A typical form will ask for the following information:

  • Your full name and registered email address
  • Your Olymp username or account ID
  • The nature of your request (for example, deposit limit change, Time-Out, self-exclusion, feedback on responsible gaming messages)
  • Any relevant details (for example, concerns about your gambling behaviour or suggestions for improvement)

An example of how such a form might appear in HTML on the site is set out below, for illustrative purposes only:
















Because Olymp is licensed and regulated in Curaçao rather than by the UKGC, response times, escalation routes, and dispute options may differ from those of UK-licensed operators. This form and any support responses do not constitute legal advice. For disputes that cannot be resolved directly with the operator, UK players do not currently have access to IBAS or other approved UK alternative dispute resolution (ADR) services for this site and may wish to seek independent legal or consumer advice.